CSS 2014 - The 2014 International Workshop on Computational Service Science (CSS 2014)

Service science and service industry play a more and more important role in global economy. It
has a wide application in many industries such as IT and telecom industry, which has had great
impact on our lives. With the diversified products and services in telecom industry, various models
and resolution approaches based on computing are urgently needed. The aim of this special
session is to present the recent works in this field. Theoretical and practical works can both be
submitted. Works with an applicative aspect are particularly encouraged.
Topics of interest include, but are not limited to:
? IT service management
? E-commerce and mobile commerce computing
? Business Intelligence
? Service quality
? Big Data
? Cloud Computing
? Complex network
? Artificial computing
? Service operation management
? Case study and applications to telecom industry