HR Training 2020 - Moving from an Operational Manager to a Strategic Leader

Overview
Leaders can be trained to lead strategically by developing and following a Strategic Frame of Reference which involves:
Drafting their team's current Mission - including their primary customer and the key products, services and value they provide to that customer
Utilizing a SWOT/Situational Analysis - identifying their team's internal/current strengths and weaknesses and their external/future opportunities and threats
Determining where their customers want their team to make changes - completing an Importance/Performance Matrix to identify the areas where the team needs to excel, make improvements, place low priority and redirect resources
Establishing their team's Vision - a realistic future worth striving for and built off of their customers' feedback
Obtaining team member input and involvement in developing the Departmental Strategic Frame of Reference - generating commitment to the new plan and overcoming the natural resistance to leaving their comfort zones
Why you should Attend
In today's competitive business environment senior leaders consistently say they have too few strategic leaders and plenty of operational managers. The desire and need exist.
Both research studies and the high priority senior leaders place on strategic leadership practices reinforce the importance of enhancing this mindset and these skills within leadership teams. The great news is that there are practical initiatives that work in developing strategic leadership skills - with significant payback to both the organization and the leaders themselves. And multiple studies have determined that leaders who think and act strategically are viewed as the most effective.
However, functioning strategically is a challenge for leaders today due to:
the complexity of today's business issues and the speed at which those issues change
everyone expecting instant results pulling leaders into reactionary fire fighting
and leaders being given tasks with a short-term focus and rewards tied to accomplishing those tasks - inn essence, encouraging leaders to not be strategic.
However, this reactionary culture carries a huge downside for organizations - not to mention leaders' careers. This webinar will address proven methods for fostering strategic thinking and funtioning within your organization.
Areas Covered in the Session
A leader is acting strategically when he/she weighs their day-to-day issues in terms of what's best for the competitive advantage & long-term success of their organization. And operatonal leaders can do just that by employing the following proven five step process:
Identifying the current state of their function by:
drafting a mission statement referencing the products, services & value they are currently providing their internal customers
completing a SWOT Analysis to identify their function's:
strengths to be leveraged & weaknesses to be bolstered
opportunities to be harnessed & threats to be neutralized
Determining their customers’ perceptions of the function’s current performance through:
electronic surveys
face to face interviews
focus groups
a customer advisory board
complaints, etc.
Envisioning a preferred future for their function that is:
feasible, brief & easily remembered
a compelling aspiration that their team can relate to & be inspired by
supportive of their corporate vision
Establishing their function’s Critical Success Factors which are the:
few proficiencies at which the function most needs to excel
initiatives that will make the greatest contribution to the organization’s long-term success
Executing their new strategy collaboratively by:
creating a common understanding throughout the team of the new vision & strategy as translated into Critical Success Factors
utilizing metrics to create alignment & provide feedback to team members on the progress being made toward those Critical Success Factors
Although we don’t have a common definition of ‘Strategic Leadership’ any leader can “be more strategic” by implementing these steps.
Who Will Benefit
Any Leader
Manager or Supervisor who wants to improve their ability to strategically achieve enhanced business results
Speaker Profile
Pete Tosh is Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines
Implementing Strategic HR Initiatives: Executive Search, Conducting HR Department Audits, Enhancing Recruiting, Interviewing & Selection Processes, Installing Performance Management Programs, Conducting Training Needs Assessments, Installing HR Metrics, etc. Maximizing Leadership Effectiveness: Facilitating Team Building Initiatives, Designing and Facilitating 360 Performance Assessments, Executive Coaching, Measuring and Enhancing Employee Engagement and Performance, etc.
Strategic Planning: Facilitating Strategic Planning Events, Establishing Succession Plans, Installing Business Performance Metrics, etc. Enhancing Customer Loyalty: Conducting Customer Satisfaction Surveys, Facilitating Customer Advisory Councils, Developing Standards of Performance and Scripts for Key Customer Touch Points, etc. The Focus Group has provided these consulting and training services to manufacturing and service organizations across the U.S., Canada, Europe and the Middle East. Pete has worked closely with the leadership teams of organizations such as Exxon, Brinks, EMC, State Farm, Marriott, N.C.I. YKK and Freddie Mac to