HR Training 2019 - Professional Presence: The Essentials of Confidence, Credibility and Composure

Overview
Presence is personality projected. A presence that speaks well of an individual is one that projects credibility, composure, and confidence. These behaviors are not spoken but rather are displayed through the sum total of the individual. This persona is built on a healthy foundation of positive self-esteem and rational thinking. Attending meetings, delivering presentations, conversing with colleagues: all these work events provide an opportunity to promote presence. Our appearance, non-verbal communication, voice and words all combine to demonstrate our persona and as such much be constructed in a way that consistently sends the right message.
Learn to achieve your conversational goals with others by asking the right questions and actively listening to the answers. Instead of directing your way through interactions that may, “win the battle, but lose to war”, learn to maintain an open and positive climate of supportive communication. Lead by involving people in a way that galvanizes their support in the short and long term. Make assertive, clear communication the norm for you and your reports by modeling assertive behaviour with professional integrity day to day.
This highly regarded session uncovers the often hidden motivations of why we act the way we do, and provides practical, easy to implement, strategies to turn negatives into positives and strengthen interpersonal relationships.
Remember, our personal and professional successes are, to a large extent, dependent on our ability to get others to agree with our position. We sometimes achieve this agreement by chance; however, with careful use of certain strategic communication techniques we can learn to develop the kind of rapport with people that consistently creates the results we want.
Why should you Attend
To elevate the inner strength innate in all of us and to foster the confidence that leads to enhanced performance.
We all perform better at, any and all, tasks when we feel confident in our abilities. No matter the endeavor, from doing a task to having a conversation, our performance is improved when we feel comfortable and confident. The question is how to create comfort and confidence.
This webinar explores the underpinnings of keeping your composure and self-confidence high in the midst of hardship; how to identify and overcome your self-imposed barriers and limits. Learn to create win-win solutions with everyone you work with. In this exciting webinar, you’ll learn how to confidently express your ideas and feelings; deal with negative, aggressive, and difficult people; never feel the need to make excuses, over-explain, or over-apologize. You’ll learn how to speak about your accomplishments with accuracy and confidence.
To be at our best when we most need to be requires having the confidence and competence at recognizing potential problems and circumventing them before they escalate. Being assertive in clarifying expectations early in the engagement is essential.
Join us for this invigorating series to empower yourself to feel and be your professional and personal best.
Areas Covered in the Session
Explore the role of non-verbal communication in enhancing composure and confidence
Think rationally to protect your positive attitude
Confidently express your ideas and feelings
Regain composure after a stumble
Maximizing our impressions management skills
Self-concept and its influence on our work
The importance of emotions in the workplace
How to be politically savvy through assertive communication
Deal with difficult people
Prevent communication breakdowns
Create and maintain a communication climate of support rather than defensiveness
Assertively handle conflict and create psychological comfort and inclusion
Maintain control in difficult to control situations
Manage expectations throughout the process to circumvent excessive demands
Use professional integrity as a tool to disarm difficult interactions
Identify and dispute the fallacies that create debilitative emotions
Incorporate rational thinking to maintain emotional control
Create and maintain a communication climate of support rather than defensiveness
Who Will Benefit
CEO
COO
Senior Executive
Every level of the organization
Speaker Profile
Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario. As a professor, he’s been formally recognized for outstanding achievements in teaching and curriculum design. Corporate clients have been consistently rewarded with his ability to translate academic theory and psychological research into practical communication techniques for the workplace. His training design and delivery skills have been applauded by clients coast to coast.