ECKM 2012 - 13th European Conference on Knowledge Management

13th European Conference on Knowledge Management - ECKM 2012
Universidad Politécnica de Cartagena, Spain
6-7 September 2012

Roman Theatre - Cartagena

Juan Gabriel Cegarra

Eva Martínez Caro

Inocencia Martínez

María Eugenia Sánchez

Helen Rothberg

Scott Erickson

Anthony Wensle

Conference Co-Chairs:
Dr Juan Gabriel Cegarra, Dr Eva Martínez Caro, Dr Inocencia Martínez and Dr María Eugenia Sánchez, Universidad Politécnica de Cartagena, Cartagena, Spain.
Keynote Speakers:
Dr Helen Rothberg, School of Management at Marist College, Poughkeepsie, New York, USA.
Dr Scott Erickson, School of Business at Ithaca College, Ithaca, New York, USA
Dr Anthony Wensley, Rotman School of Management, University of Toronto, Canada

Welcome to ECKM 2012 at the Universidad Politécnica de Cartagena!

The conference will be located in the southeastern region of Spain in the Region of Murcia. Despite the intense mining, tourist and industrial exploitation that the area has suffered for centuries, the territory around Cartagena city hosts an extraordinary natural wealth and diversity, with a large number of botanical endemic species. Cartagena also holds the distinction of being the Spanish town with the most beaches (10) certified “Q for Quality” by the ICTE (Instituto para la Calidad Turística Española).

The world economy in which we are living poses challenges that lead to a realization that 'more of the same' will be difficult to sustain. This provides an illustration that, in order to create new or modified knowledge practices, strengthen customer relationships and thus positively influence customer satisfaction, organizations must be flexible in configuring (combining) knowledge and knowledge structures in a way that is appropriate for delivering value to the customer. It must simultaneously develop effective strategies for updating the knowledge of its staff members necessary for underpinning the creation and delivery of appropriate knowledge services. Thus, unlearning (forgetting) becomes a critical means for organizational success. The ECKM community of scholars has already initiated dialogue that links its particular strengths to innovation issues. This conference aims to further that dialogue by attracting leading edge work that leverages the ECKM community's in-depth understanding of learning and unlearning to better understand knowledge management. Our aim is to stimulate breakthrough research streams linking learning, unlearning and knowledge management.

We are looking forward to seeing you at Cartagena and expect lively discussions and new insights!