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2015 - Webinar On Handling Difficult Conversations with Employees
Date2015-04-28
Deadline2015-04-28
VenueMississauga, Canada 
KeywordsWorkplace conflict training; Handling difficult employees; Crucial conversations training
Topics/Call fo Papers
Description :
Today’s workplace carries more challenges than ever before. Managers are called upon to deal with a diverse workforce with diverse challenges. Often communication can break down when managers have to deliver tough news about substandard performance, workplace change, team conflict, or any number of other problems. Many employees enter the workplace with anger management, substance abuse, mental health, and personal issues that overflow into the workplace.
In this program, Judi Clements gives you some valuable guidelines for handling difficult interactions with employees, co-workers, and others. You’ll learn some effective ways to facilitate dialogue with your employees in a way that lets you maintain control while bringing out the best in each of them.
Areas Covered in the Session :
Goals to achieve in difficult employee conversations
Causes of communication breakdown
How to deal with defensiveness
Ways to stay in control of the conversation
How to set a positive communication climate
How to utilize Active Listening
How to read verbal and nonverbal behavior
How to stay safe and avoid potential volatility
Tips for specific HR encounters including: employee conflict, counseling, harassment, & termination
Who Will Benefit:
Senior HR Professionals
HR Analysts
HR Managers & Directors
HR Personnel
Employee Relations Professionals
Directors
Vice Presidents
Managers
Shift Leaders
and All Employees
Price tags:
Live
Single Live : For One Participant
$ 149
Corporate Live : For Max. 10 Participants
$ 599
Recording
Single REC : For One Participant - Unlimited Access for 6 Months
$ 199
For more information and enquiries contact us at
Compliance Trainings
5939 Candlebrook Ct, Mississauga, ON L5V 2V5, Canada
Customer Support : #416-915-4458
Email : support-AT-compliancetrainings.com
For more information about this event please visit
https://compliancetrainings.com/SiteEngine/Product...
Like Us On Facebook:
https://www.facebook.com/events/409666082538690/
Today’s workplace carries more challenges than ever before. Managers are called upon to deal with a diverse workforce with diverse challenges. Often communication can break down when managers have to deliver tough news about substandard performance, workplace change, team conflict, or any number of other problems. Many employees enter the workplace with anger management, substance abuse, mental health, and personal issues that overflow into the workplace.
In this program, Judi Clements gives you some valuable guidelines for handling difficult interactions with employees, co-workers, and others. You’ll learn some effective ways to facilitate dialogue with your employees in a way that lets you maintain control while bringing out the best in each of them.
Areas Covered in the Session :
Goals to achieve in difficult employee conversations
Causes of communication breakdown
How to deal with defensiveness
Ways to stay in control of the conversation
How to set a positive communication climate
How to utilize Active Listening
How to read verbal and nonverbal behavior
How to stay safe and avoid potential volatility
Tips for specific HR encounters including: employee conflict, counseling, harassment, & termination
Who Will Benefit:
Senior HR Professionals
HR Analysts
HR Managers & Directors
HR Personnel
Employee Relations Professionals
Directors
Vice Presidents
Managers
Shift Leaders
and All Employees
Price tags:
Live
Single Live : For One Participant
$ 149
Corporate Live : For Max. 10 Participants
$ 599
Recording
Single REC : For One Participant - Unlimited Access for 6 Months
$ 199
For more information and enquiries contact us at
Compliance Trainings
5939 Candlebrook Ct, Mississauga, ON L5V 2V5, Canada
Customer Support : #416-915-4458
Email : support-AT-compliancetrainings.com
For more information about this event please visit
https://compliancetrainings.com/SiteEngine/Product...
Like Us On Facebook:
https://www.facebook.com/events/409666082538690/
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Last modified: 2015-04-14 18:18:47