2014 - Workplace Civility - Respectful Habits Lead to Increased Productivity, Decreased Liability

Instructor: Judi Clements
Description:
Today organizations are realizing the tremendous cost of incivility in the workplace. Incivility leads to decreased morale, anxiety, depression, absenteeism, and loss of productivity. Employees working side-by-side need to learn how to respect each other so they can work as a team. In this information-packed webinar, Judi Clements shows you how to begin the process of making your organization a civility-conscious place.
You will learn how to spot the signs of incivility, get senior management buy-in to affect change, and begin the process of building civility literacy in your organization. This program is based on the idea that civility, like all good communication practices, is a skill that can be taught, reinforced, and rewarded. Civility is no longer a "nice-to-do," but a workplace imperative for a safer, more productive and less legally vulnerable workplace.
Why Should you Attend:
To develop the skills to communicate more respectfully and productively in the workplace; to minimize workplace conflict, encourage teamwork, and build a positive, productive workplace.
Objectives of the Presentation:
Learn how to:
Diagnose how & why civility breaks down
Understand the cost of incivility in terms of lost productivity, staff attrition, & legal exposure
Find the common elements that distinguish "civility" from "incivility"
View civility as a communication skill
Pinpoint the role of managers in creating & sustaining civility in the workplace
Utilize techniques to reverse incivility
Implement a workplace civility policy
Involve senior management in implementing a civility-minded culture
Who can Benefit:
Senior HR Professionals
HR Analysts
HR Managers & Directors
HR Personnel
Employee Relations Professionals
Directors
Vice Presidents
Managers
Shift Leaders and
All Employees
Quick Contact
http://www.onlinecompliancepanel.com/ecommerce/web...
Toll free: +1-510-857-5896
Email:?webinar-AT-onlinecompliancepanel.com
OnlineCompliancePanel LLC,
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Fremont, CA 94536, USA