69 2014 - Preventing Medical Malpractice: Dramatically Lower Your Risk Through Precise Communication with Patients and other Professional

Instructor: Edward Leigh, MA
Description:
Medical malpractice is a nightmare for hospitals, medical practices and other healthcare organizations. Time is lost and reputations are damaged. Of course, there is a significant financial impact. Excellent patient relationships directly lower the risk of malpractice. If you have a great relationship and an unexpected outcome occurs, the risk of litigation is significantly lowered. However, if you have a poor relationship combined with an unexpected outcome, that sets the stage for a malpractice claim.In this high-content session you will learn specific proven techniques to bond with patients to lower your risk of malpractice. The session also covers professionals communicating effectively with each other to reduce errors, hence reducing malpractice risk.
It is very important that professionals connect with patients. In this session, you will learn practical strategies to partner with patients and not simply give orders. The session also reviews helpful ways to encourage patients to be active participants in their care. The more involved they are in their care, the less likely errors will occur that you could be held responsible.
The session will cover practical tips on fully explaining the risks associated with medications and treatments.
Why Should you Attend:
People don't sue because they are greedy; they sue because they are angry. Anger is a byproduct of a bad relationship. In this power-packed session, you will learn the strategies to create the kind of relationships with patients that will keep your malpractice risk very low.
Objectives of the Presentation:
Decreasing your risk of malpractice by increasing the quality of your patient relationships! Learn the tools to build strong bonds with patients. These little-known tips produce big results!
Identifying the characteristics of professionals who have been sued multiple times versus those who have never been sued. Striking differences!
Helping patients become their own advocates to lower the risk of errors. An informed patient is your best patient!
Dramatically improving communication between professionals to avoid errors. For example, poor handoffs increase the risk of mistakes.
How a simple two-page form can lower your risk of malpractice and improve the lives of your patients. This two-page form alone is reason enough for attending this session!
Who can Benefit:
Hospital Administrators
Office / practice managers
Quality Control professionals
Legal Representatives
Nursing Directors
Physicians
Any administrative or clinical professional with direct patient contact
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