KMO 2012 - KMO 2012 Seventh International KMO Conference knowledge management, Services and cloud computing

KMO 2012
Seventh International KMO Conference
http://kmo.usal.es
knowledge management, Services and cloud computing
11th -13th July, 2012
Salamanca, Spain.

Knowledge is increasingly recognised as the most important resource in organisations and a key differentiating factor in business today. It is increasingly being acknowledged that Knowledge Management (KM) can bring about the much needed innovation and improved business performance in organisations. The service sector now dominates the economies of the developed world. Service innovation is fast becoming the key driver of socio-economic, academic and commercial research attention. Knowledge management plays a crucial role in the development of sustainable competitive advantage through innovation in services.

There is tremendous opportunity to realise business value from service innovation by using the knowledge about services to develop and deliver new information services and business services. Organisations can seize this opportunity to use service innovation initiatives to set themselves apart from competitors.