EM 2011 - Special Issue on "Shared Services: A Holistic Perspective"

Electronic Markets - The International Journal on Networked Business


Call for Papers for Special Issue on

"Shared Services: A Holistic Perspective"


Guest Editors:

* Frank Ulbrich, Newcastle Business School, Northumbria University (UK)
* Mark Borman, The University of Sydney (AU)

Theme

Shared services is a networked business mechanism to deliver high
quality services in an effective and efficient way to networks of
internal functions or external organizations from a central source.
Shared services are typically information intensive and digitally
delivered and thus predicated on the use of advanced information and
communication technologies. Services range from IT to HR or accounting
to legal - and are constantly being applied to new areas.

Shared services demand and enable changes in business governance,
practices, processes, and organizational form and implementation is a
complex, context-dependent endeavor expressed by electronic markets
where multiple suppliers and customers interact for effectiveness and
efficiency purposes.

Previous research has generally focused on isolated aspects of shared
services such as classification, motivation, and adoption studies. In
this theme section we seek papers that provide a holistic view on shared
services to integrate and advance current research - shedding new lights
into the limited understood complexity of this phenomenon.

Topics

Contributing papers may deal with any combination of the following
issues and areas, but are not limited to them:
* Modeling techniques for designing networked business mechanisms
* Managing the transition towards shared services
* Integrating shared services into an existing organizational form
* Evaluating shared services
* Comparing different ways to implement shared services (e.g. in
different sectors, industries, or countries)
* Governance structures and mechanisms for shared services
* Managing dependencies in shared services arrangements
* Emerging trends for new forms/types of shared services
* Merging shared services centers
* Abandoning/dissolving shared services

We are interested in manuscripts from all over the world that are both
conceptually and empirically based. In terms of conceptual papers and
theoretical frameworks, we seek to contribute to theory building by both
re-applying existing frameworks and developing new constructs that help
explain the complexity of managing shared services in organizations. In
terms of empirical data, we seek papers that report, for example, on
experiences from using shared services to enhance organizational
performance or lessons learnt from transforming towards this specific
networked business mechanism.
Additional topic suggestions are welcome.

Submission

Prospective authors should prepare and submit manuscripts according to
the guidelines published at
http://www.electronicmarkets.org/authors/submissio....
All manuscripts that meet the scope of the special theme will be peer
reviewed and should conform to Electronic Markets' publication
standards. Methodological and theoretical pluralism (empirical or
theoretical work, qualitative research, design science, prototypes,
etc.) is welcome by the journal.
All submissions should be original, not published nor under review
elsewhere. If you would like to discuss any aspect of the special theme,
please contact the guest editors for the special issue.
Please note: All papers must be submitted via our online submission
system (http://www.editorialmanager.com/elma/).

Contact addresses

frank.ulbrich-AT-northumbria.ac.uk
mark.borman-AT-sydney.edu.au

Important date

Paper submission: October 17, 2011


Electronic Markets - The International Journal on Networked Business

Editor-in-Chief: Prof. Hubert Oesterle, University of St. Gallen
Executive Editor: Karen Heyden, University of Leipzig

Editorial Office:
Electronic Markets - The International Journal on Networked Business
c/o Information Systems Institute University of Leipzig
04109 Leipzig, Germany
Phone +49 341 9733600
Fax +49 341 9733612
E-mail: editors-AT-electronicmarkets.org
http://www.electronicmarkets.org

Electronic Markets is published continuously online and quarterly in
print by Springer. ISSN: 1019-6781 (Paper) 1422-8890 (Online).