2021 - Inheriting a Dysfunctional, Drama-Filled Team?: Tips on what Managers Can do to Fix it

Overview
Building a collaborative, cohesive culture is one of the single most important responsibilities of a manager. A positive work culture produces beneficial employee and work outcomes, such as improved teamwork, increased productivity, increased creativity, and increased loyalty. It is also important for attracting and retaining highly skilled staff. Despite these benefits, every team experiences some degree of dysfunction, from hiding resources to ongoing turf wars to backbiting and backstabbing to gossiping and rumours. Every dysfunction has a direct impact on a team’s performance and produces unhealthy conflict, reduces productivity, and takes the focus off results and high performance.
Almost every manager has encountered dysfunctional team dynamics at some point in their career. When team members frequently argue, or battle through passive-aggression, or condescending insults it affects everyone, including the manager. Allowing dysfunction to fester will only cultivate an unfavourable employee experience and can threaten to tear apart entire teams. The good news is that there are strategies that managers can employ to fix the dysfunction in teams.
WHY SHOULD YOU ATTEND?
Research shows that nearly 70% of every ten people who have ever worked on a team, at one point or another have been part of a dysfunctional team. Anyone who is looking for ways to facilitate your teams’ recovery from the effects of dysfunction or make certain that your workplace environment remains healthy and productive as long as possible you should attend this webinar.
AREA COVERED
Dysfunctional Team Dynamics
Conflict Resolution
Management Style
Difficult and Disruptive Employees
LEARNING OBJECTIVES
Developing a plan for making a smooth transition when taking over a new department
Diagnosing the root causes of team dysfunction
How to avoid being a casualty of a toxic work environment
Recognizing the glaring signs – at an early stage - that a toxic environment is forming around you before it turns grave
Common types of difficult and disruptive employees (i.e., the bully, the steamroller, the know-it-all, passive aggressive, martyr, poor performer, etc) who sabotage the team’s - including your own - success and what to do about them
Tips for promptly and decisively dealing with toxic employees
WHO WILL BENEFIT?
Human Resource Professionals
Business Leaders,
Hiring Managers
Supervisors
Team Leaders
SPEAKER PROFILE
instructor
Sheila Eason is founder and CEO of Elevate People Solutions, LLC, a leadership, personal and professional development consultancy. She provides workshops and training in the areas of leadership and personal development, and diversity and inclusion.
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