HR Training 2021 - Communication, Bias, and Team Conflict During Crisis

Overview:
Many of our teams were having difficulty coping with stress long before COVID-19 came along.
Now we are seeing that this stress is heightened even further, and our team communication skills may be breaking down. It's not about more meetings.
Effective communication is more than just the number of messages that we are sending out during crisis. We know that many of our remote workers are feeling overwhelmed with the volume of emails and meetings during this pandemic, yet are feeling uninformed, left behind, or isolated. The key is to recognize what effective communication looks like, and how to deliver and connect during times of crisis and physical distancing.