2020 - Redefining Workplace Civility in the New Normal: Key to a Positive Work Culture

Uncivil behavior in the workplace, left unaddressed, increases turnover, lowers productivity and begins a downward spiral you and your employees can’t afford. Our upcoming webinar discusses how to produce and deliver a caring, supportive, respectful, engaging, empowering, stress free and productive environment, consistently, in the workplace.
The webinar covers the following key areas:
• Understand what creates bad behavior in the first place and what it escalates to
• Practice the world’s two most powerful skills for gaining control of the situation
• Learn how to calm down destructive behavior by using empathy and direct communication
LEARNING OBJECTIVES
Don’t let anyone get comfortable by disrespecting you, your work skills, your ethnic background, your soft skills in leadership and communication, your department, or your work team. Uncivil and disrespectful behavior, when left unchecked, becomes the culture of being rude, indifferent and uncaring. This generates the rumors and gossip in the workplace. Gossip is someone trying to level the playing field by taking away what someone else has, fairly or unfairly, or to get what they don't have, and think they should have. They become rude. Rudeness is the weak person’s imitation of strength and a sledgehammer by others who know how to use it. Left unchecked, this can lead to bullying, harassment and then sexual harassment, creating a toxic workplace culture, and when publicized, a bad reputation that requires expensive damage control. Over-worked, dis-engaged and undisciplined staff do more harm to your reputation and employee productivity than you can afford. A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. The cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them. Is it you or is it the other person that is the real problem? Respect comes from dealing with the situation when it becomes evident. This workplace civility training program is how to change the viewing of this person and their behavior to where you move them to be solution orientated. Respect reduces stress, and it drives up trust, engagement, creativity and productivity.
WHO WILL BENEFIT
This is appropriate for anyone who is in leadership and/or involved in creating, improving and support a respectful workplace culture. This includes HR and training officers. The cost to companies in employee absences due to bulling and harassment, is billions in lost wages and productivity.
Speaker Profile: Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into the personal and professional lives for improved business growth or efficiency. He has 29+ years of professional experience.
Use Promo Code LBRD20 and get flat 20% discount on all purchases.
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