Assertive Communication 2020 - Assertive Communication Which is better than Passive communication

Topic : Assertive Communication Which is better than Passive communication
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Overview
It sounds obvious and it is obvious; if you do not want to do something, just say 'No'. However, you may find 'No' to be the hardest word to say. This is generally due to a fear of the response you might receive. Contrary to what you may think, when you exercise that right appropriately, people become more respectful of you and your time. In the long run, learning to say 'No' helps you to avoid conflict, set boundaries and reduce stress
Areas Covered in the Session :
Assertive behaviors that are non aggressive
Techniques to be able to confidently say No to your boss, clients, co-workers
Situations where saying " no" is appropriate
Responses for Situations like not enough time, other commitments
Use of " I " statements-
Language to use when saying "no"
Speaker Profile :
Audrey Halpern is Keynote Sp eaker at Ijona Skills. She is assists employees in achieving their goals through the use of highly interactive participant-centered training methods which maximize outcomes.
Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing custom soft skills employee programs and on-boarding. Her background in human resources,
Contact Info :
Ijona Skills
https://www.ijonaskills.us/
Email : support-AT-ijonaskills.us
Phone : +1 302-830-3132