Essential Workplace Skills 2020 - Essential Workplace Skills: Giving and Receiving Tough Feedback

This hands-on webinar provides tools for how to constructively and effectively critique and, if necessary, discipline employees. Both established feedback vehicles such as progressive discipline and newer techniques such as coaching will be explored, along with comparisons of each. The webinar will also provide important tools for giving and receiving feedback in ways that are positive, affirming and relationship-strengthening, including key “do’s” and “don’ts." Webinar content is designed for a wide range of professionals, from owners and directors to those in human resources roles.