2020 - Performance Management: Moving from Feedback to Coaching

OVERVIEW
In today's workplace it is very important that employees feel valuable and contribute to the performance process.
Participants will learn the importance of effective performance evaluations, how to conduct them, how to engage employees in the process and how to handle difficult conversation during the process.
Participants will be introduced to a simple solution when providing feedback-The CARE Approach.
WHY SHOULD YOU ATTEND
The workforce has changed tremendously, with five generations in the workplace and five different job expectations, feedback is a must. Many employees leave because of lack of feedback. If you are new to providing feedback, wanting best practice of giving feedback or just need to do a better job with providing feedback, then this session is for you.
It is a known fact when employees are giving constructive feedback, productivity increases and employees are more motivated. It is also a known fact, lack of feedback employees become disengaged and ultimately leave for another job.
If you are looking to retain employees, feedback is a must!
AREAS COVERED
Develop Rapport with Employees
Provide Effective Feedback
Provide Collaborative Environment
Encourage Employee to Self-Evaluate
Anticipate & Manage Employee Defensiveness, Anger or Other Emotions
Follow-up Performance Management Interventions
WHO WILL BENEFIT?
Managers
Supervisors
Leaders
Human Resource Professional
Shift Leaders or Team
SPEAKER
Tonia Morris is the founder and owner of Simply HR, LLC, an HR consulting company that assists small to medium size organizations in transforming their organization by embracing a multi-generation culture. The author of Compassion-AT-Work and a frequently sought-after speaker, trainer, and consultant, Tonia is known as the Generational Connector, who builds a culture that is Generational Inclusive. She is very active in the HR community and serves as a board member for NABWIC. She has held positions as Executive HR Professional for both the private and public sectors.
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