2019 - CFPB's New Proposed Debt Collections Rules

OVERVIEW
The CFPB's debt collection rules change the way consumers are contacted when a debt is owed. The rules will include limits on the number of calls collectors can make on a weekly basis, address communications by email and text, and require new disclosures at the beginning of the collection process.
LEARNING OBJECTIVES
Overview
Generally Applicable Provisions
Proposed Rules for FDCPA-Covered Debt Collector
Future Debt Collection Rulemakings
Miscellaneous Provisions
WHY SHOULD YOU ATTEND
The CFPB's debt collection rules will have a major impact on how and when consumers are contacted to pay-off debt. The consequences of not complying can have severe consequences for businesses. This webinar will discuss businesses and consumers rights under the new rules.
WHO WILL BENEFIT?
Compliance Officers
Lenders
Operations Personnel
Branch Managers
Assistant Branch Managers
Customer Service Reps
Risk Officers
Collectors
Trainers
Regulatory Attorneys/In house Counsel
SPEAKER
Justin brings over 20 years of wide-arranging experience in compliance, training, and regulations. Most recently, he served as Head of Compliance Training at Bank of China, where he led the compliance training function and created and monitored the annual training plan through a thorough training needs analysis. Previously, he served as Macquarie Group’s Head of Americas Compliance Training and J.P. Morgan Chase’s compliance training manager.
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