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Online Webinar 2019 - What HR Professional Must Know about Coaching Toxic Personalities



VenueOnine, USA - United States USA - United States



Topics/Call fo Papers

Leaders come to you to deal with their most pressing people issues. You rely on evidence-based practices but likely have not found effective ones dealing with toxic personalities. Until now! Dr. Mitch Kusy is a leading expert in helping organizations understand the pervasiveness of this problem and what to do about it. Intuition often proves us wrong in how to deal with these clever chameleons who kiss up to those with perceived power but knock down to those who don’t. HR professionals need evidence-based practices—not intuition! You will gain these how-to practices based on solid evidence in this webinar and come away with new HR strategies that mean business.
Session Highlights
92% of employees rated the range of severity of toxic work behaviors 7 to 10 on a 10-point scale: How can HR reduce the severity of these behaviors?
94% of employees have work with a toxic person in the past 5 years: What are best practices for HR intervention?
87% reported that team climate worsened: How can HR assess team climate with a simple and innovative assessment tool?
51% of your organization’s top talent is likely to quit because of a toxic person: What are top HR strategies to reduce this turnover?
90% of your customers who witness a toxic interchange between two employees tell others: How can HR prevent the erosion of your business?
6% of individuals impacted by a toxic person ever filed a formal complaint: What can HR do to increase this low reporting percentage?
Who Will Benefit
HR professionals
Talent development professionals
Organization development professionals
Leadership coaches
Create a safe, respectful work culture that impacts personal well-being and team performance
Improve your bottom line by decreasing TOTAL compensation costs by 4% to 6%
Decrease turnover by up to 12%
Increase by 50% the number of individuals who report uncivil behaviors
Identify toxic protectors and toxic buffers who enable toxic behaviors to continue
Use new, simple recruiting practices so that toxic individuals don’t ever enter your organization
Engage new forms of exit interviews that will stop toxic behaviors in their tracks
Tailor your coaching of toxic individuals with templates based on whether the person is your peer, direct report, or boss
A corporate psychologist and 2005 Fulbright Scholar in Organization Development, Dr. Mitch Kusy is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch previously headed leadership and organization development at American Express and is now a renowned keynote speaker and consultant with hundreds of organizations nationally and internationally.
Previous to his just-released book, Why I Don't Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees, Mitch co-authored five business books—one a best-seller. In 1998, he was named Minnesota Organization Development Practitioner of the Year. He resides in Minneapolis and Palm Springs, and may be contacted at or via his website at He can be followed on LinkedIn ( and Facebook Business (

Last modified: 2019-04-22 21:09:10