2019 - Controlling Human Error in the Manufacturing Floor

Overview
Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences.
To work with these challenges it is really important to understand human behavior and the psychology of error as well as understand exactly where the systems weaknesses are, so they can be improved and/or fixed. This course offers practical approaches and models to address human performance issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
Why should you Attend
This training would provide tools that can be implemented and used after this event. This includes practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry.
Areas Covered in the Session
Background on Human Error Phenomena
Importance of Human Error Prevention/reduction
Training and human error
Facts about human error
Human Error as the Root Cause
What is Human Error
How is Human Error controlled?
Common mistakes Memory failures, Overconfidence, We believe we are above average, Visual Detection, Vigilance Effectiveness
Types of error
Human error rates and measurement
Trending and tracking
Prediction
CAPA effectiveness
Learning Objectives
Understand human error: factors and causes
Understand the importance: regulatory and business
Define the process to manage Human Error deviations
Identify Root Causes associated to human error deviations
Learn how to measure human error rates at your site
Identify what I can do to support human reliability
Who Will Benefit
Training Managers and Coordinators
Operations
Manufacturing
Plant Engineering
QA/QC Staff
Process Excellence/Improvement Professionals
Industrial/Process Engineers
Compliance Officers
Regulatory/Legislative Affairs Professionals
General/Corporate Counsel
Speaker Profile
Ginette Collazo PH.D, is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth, and has been a consultant with major firms like Abbott, Johnson & Johnson, Perrigo, among many others. Also has implemented human error reduction programs and technology in many more small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.