2019 - Managing Conflict

Overview
Managing conflict is one of the key functional areas of an astute manager and an aspiring leader. If managed correctly conflict can actually spur innovation and creativity, enhance work relations, and provide an atmosphere of open and productive communication.
The goal in any management endeavor should never be to have zero conflict; that's impossible. The goal should be to minimize conflict, and to manage it productively when it occurs.
Why should you Attend
Conflict is a natural part of living. It is no different in our business life than in our personal life. The key is not to strive for zero conflict, that is just unrealistic. The goal should be to manage conflict!
That is the goal of this webinar.
While some conflict may work itself out, most conflict just gets worse and mutates into other negative behaviors that can erode trust, decay morel and tarnish the reputation of the manager in charge.
If you are worried about your reputation of s manger being compromised because of conflict issues in the workplace, this webinar is a must.
Areas Covered in the Session
The value of an idea in management
(Problem or opportunity?) Managing conflict is an attitude
When two employees fight, coaching tools for productivity
When it's between you and one of your employees
When it's between you and a peer
When it's between you and your boss
Who Will Benefit
Supervisor to C-Suite
Speaker Profile
Biagio Sciacca , known to his friends as Bill, was a lifelong resident of Pittston, PA. He is the owner of Intelligent Motivation, Inc. a global consulting and training firm specializing in management and leadership training as well as psychological assessment for hiring and staff development.