2018 - Breakthrough Consumer Experience: Boost Your Bottom Line By Delivering The Products Your Customers Want

OVERVIEW
In order to stay current, organizations invest big money every year developing new products and features. But how many of those expensive features make an impact on the bottom line? Today, the key to fighting digital disruption, reducing waste and increasing sales is an effective customer experience strategy that focuses on building valuable solutions.
WHY SHOULD YOU ATTEND
Learn strategies to improve customer experience by creating valuable solutions. The webinar focuses on how organizations can make their investments fruitful through better customer experience management.
AREAS COVERED
In this impactful talk, the audience will take away specific strategies for customer experience management that will help them understand what their potential customers really want, and how to streamline end to end delivery, thereby increase sales,improve customer experience and save time and money.
LEARNING OBJECTIVES
• Discover the lean startup delivery cycle
• Learn how to create a persona
• Identify assumption in your projects and products
• Draft hypothesis to test the assumptions
• Customer strategy and marketing
WHO WILL BENEFIT
• Sales
• HR Professionals
• Executive
• Managers / Directors
• Operational
• Marketing
• Information Technology
• Entrepreneurs
• Other
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