2018 - Conflict Management In The Workplace– Training Doyens

OVERVIEW
Resolving workplace conflict is a skill that is useful in many ways, whether you are a manager or a co-worker. ArLyne discusses the various reasons for a workplace conflict and ways to resolve it.
The webinar provides a clear and deep understanding about:
• Descriptions of Alternative Dispute Resolution (ADR)
• Age and generational differences
• Distant teams conflict
LEARNING OBJECTIVES
Workplace conflict is frequent and natural. Some are resolved easily by the parties involved. Most disagreements can be resolved through careful mediation with a qualified mediator.
WHO WILL BENEFIT
Although this course will be beneficial for everyone to learn about the reasons for conflict and ways to resolve it – it is especially important for management at all levels and HR professionals.
SPEAKER
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development, and Organizational Development (O-D) consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines.
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