2018 - Approaching unknown cause laboratory investigations using lean tools

When an out of specification or out of trend result is obtained on an active pharmaceutical ingredient or a pharmaceutical product, both ICH and CFR guidance indicates a need for investigation. At times, the root cause is easily identified and the investigation is conducted swiftly. However, when the root cause cannot be easily accessed by initial review, it can be frustrating to determine the appropriate path for the investigation.
The recent movement of bringing lean and six sigma projects into industry has had a surprising positive side effect. The tools of lean assessment of issues and problems are also excellent tools to conduct laboratory investigations. This training will give guidance on how to break open an issue and will demonstrate the use of some tools for evaluating problem spots. It will also demonstrate how lean tools can aid in establishing as well as controlling the breadth of an investigation.