AI4BPM 2018 - 2018 Artificial Intelligence for Business Process Management Workshop

The field of Artificial Intelligence continues to grow, with new and deeper techniques, and with applications across numerous areas. In the past few years we have seen a strong interest from both industry and academia in applying AI techniques in the area of Business Process Management. Indeed, the application of AI is impacting additional areas where process management perspectives and techniques are relevant, including industrial engineering, IoT, and emergency response, to name a few. The use of AI in BPM has been discussed as the next disruptive technology that will touch almost all of the business operations and processing activities being performed by humans. In some cases, AI will dramatically simplify human interaction with a process, in other cases it will extensively support humans in the execution of tasks, and in yet other cases it will enable full automation of tasks that have traditionally required manual contributions. Over time AI may lead to entirely new paradigms for business operations and processes. For example, instead of BPM models centered on process and/or case management, we anticipate models that are based fundamentally on goal achievement, as well as models that fully enable continuous improvement and adaptation based on experiential learning.
The goal of this workshop is to establish a forum for researchers and professionals interested in understanding, envisioning and discussing the challenges and opportunities of moving from current, largely programmatic approaches for BPM, to emerging forms of AI-enabled BPM. This workshop represents the union of two workshops held at BPM 2017, namely Business Process Innovation with Artificial Intelligence (BPAI) and Cognitive Business Process Management (CBPM). This merged workshop is bringing together the complementary and overlapping themes from the preceding workshops, to enable a more unified and synergistic exploration of this research area.