2018 - Tactical Problem Solving: Maximize Organizational Effectiveness, Efficiency, Reliability and Profit

OVERVIEW
Tactical Problem Solving is an analytical approach used to identify and solve problems. Analysis is presented in the Seven Basic Tools of Quality in addition to advanced methods used to increase organizations effectiveness, efficiency andreliability.
WHY SHOULD YOU ATTEND
Traditional methods of Process Improvement demonstrate high failure rates: Business Process Reengineering (BPR) 50% to 85%, Total Quality Management (TQM) 75% and Six Sigma 90%
Proactive methods used in Process Reliability Modeling (PRM) will identify organizational issues before they result in loss of revenue.
AREAS COVERED
Cause and Effect diagrams (Fishbone or Ishikawa Diagram)
The Ishikawa Fishbone Diagram (IFD) is a tool used to identify and present possible root causes to a problem. IFD was created by Dr. Kaoru Ishikawa; his method was popularized in early 1960s and used in the Kawasaki shipyards.
Check Sheets
A simple document created to collect data in real time. Data may be used to determine process capability and issues needing attention.
Control Charts
A graph used to study process variation over time. Data plotted includes individual process readings, Upper and Lower Control Limits.
Histogram
A special type of bar graph that shows the ‘shape’ of data in pictorial form. Shape includes symmetry and skewness.
Pareto Chart
The most common chart used by management; the Pareto is an ordered histogram that displays defects in order of frequency.
Scatter Diagram
Presents a visual picture of data usually two variables to determine correlation between variables.
Stratification Chart
A method used to separate masses of data into patterns we can see and understand.
Process Reliability Modeling
Process Reliability Modeling (PRM) is a very sensitive measurement instrument used to identify areas of transactional or manufacturing processes contributing to loss of revenue and customer dissatisfaction. PRM is suited for any industry or service including medical processes.
PRM has its roots in reliability engineering. Through employee surveys qualitative information is converted into quantitative data to determine the likelihood of passing work through the entire organization error free. Processes with a low reliability score are flagged and root cause failure analysis methods engaged.
Failure Mode Effects Analysis (FMEA)
A step by step approach for identifying and resolving process problems effecting organization effectiveness, efficiency, reliability and safety.
Value Stream Mapping
Method used to document, analyze and improve the flow of information or materials required to produce a product or service for a customer.
Hypothesis Testing
Test theories by comparing before and after data to determine if change is significant and an improvement.
LEARNING OBJECTIVES
Specific areas presented:
Cause and Effect diagrams (Fishbone or Ishikawa Diagram)
Check Sheets
Control Charts
Histogram
Pareto Chart
Scatter Diagram
Flow Chart (Stratification or Run Chart)
Advanced topics:
Process Reliability Modeling (PRM)
Failure Mode Effects Analysis (FMEA and FMECA)
Value Stream Mapping
Hypothesis Testing
WHO WILL BENEFIT
This training is useful for all the individuals who want to learn process variation countermeasures. It would be ideal for:
Senior executives
Strategic leaders
Quality Managers
Product managers
Manufacturing and R&D Managers
Quality Professionals/Consultants
ISO Coordinators/Management Representatives
Engineers and Supervisors
Laboratory quality professionals
SPEAKER
Dr. Michael Abitz is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. He is a certified Six Sigma Quality Black Belt.
His areas of interest include teaching online; providing training to pacific rim suppliers in accelerated life testing of communications, computer and digital storage products; mentoring organizations in problem solving and process improvement; and to date cost savings include $15.6M in addition to $14M in sales.
Dr. Abitz's experiences include: aerospace and computer industries where he developed and presented training in: Organizational Process Improvement, Six Sigma (35 classes) and Root Cause Failure Analysis to U.S. companies and Pacific Rim suppliers
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Ticket Price:
Live Webinar : $199
Recorded Webinar : $219
Training DVD or USB Flash Drive : $399
Super Combo Offer 1 : $329
Super Combo Offer 2 : $499