BDIM 2012 - IFIP/IEEE International Workshop on Business-driven IT Management (BDIM)

7th Workshop on Business driven IT management (BDIM) aims to continue building the community of researchers in business-driven IT management by inviting complete, original, unpublished contributions in the following, or related topic areas:

Models for measuring/estimating business-IT alignment

Models for IT faults and performance degradations
Data mining techniques for impact model construction
Modeling of business operations and their relationships to IT
Modeling of business strategies and their relationships to IT
Modeling IT risk and IT-related business risk- Software tools for Business-driven IT management
Semantic web models for business-IT alignment
Decision support for IT Management from a business perspective

Business-driven IT optimization problems
Business-driven IT planning and decision-making
IT actions to enhance/optimize business performance
Automation for IT Management from a business perspective

Adaptive/autonomic computing from a business perspective
Automated IT management solutions from a business perspective
IT lifecycle and Service Level Management
Business Objectives, Processes and SLM

Business process modeling for IT management
Business-driven Service Level Management
Business-driven dynamic provisioning
Business-driven inventory management
Business continuity management and its impact on IT
Accounting, Billing, Chargeback and linkages to business objectives
IT Governance, ITSM, COBIT
Business objectives and their impact on new IT paradigms like utility/grid computing
Case studies in Business-driven IT management (in e-commerce, messaging, …)

E-commerce, e-business and relation to IT infrastructures
Impact of Software As a Service (SaaS) paradigm on BDIM
Services infrastructures and QOS concerns (MTBF, MTTR, Response times, latency etc.) that have customer impact)