Behavior smarts 2016 - Behavior smarts - leading the brains of your people to higher performance - By Compliance Global Inc

Overview:
The fundamental purpose of this webinar is to help the participant learn and apply the key behavior training necessary to connect with team members in highly developed personal relationships. This webinar identifies the cause and offers a remedy for closing the gap between consistent leadership behavioral performance and sustained organizational performance. Influential leadership training program, at its core, is about inspiring and motivating performance excellence at all levels of any organization through a highly developed emotional intelligence capacity.
The fundamental purpose of this webinar is to identify, teach, and apply the key behaviors necessary to connect organization team members in highly developed interpersonal relationships that drive behaviors necessary to create a culture of performance excellence. We have known for years, and research confirms, that a significant number of interpersonal relationships are functionally dysfunctional.
This webinar identifies the cause and offers a remedy for closing the gap between consistent leadership behavior, integration, and sustained organizational performance. When we achieve high levels of emotional intelligence training (highly developed EQ capacity), we will achieve a high level of performance excellence in outcome measurements related to safety, error reduction, and improving financial outcomes.
Why Should You Attend:
Leaders at all levels of the organization spanning the spectrum of organizational purpose (manufacturing, health care, education, and not-for-profit). The content is mutually inclusive to meet the needs of the most seasoned leaders and leaders who are just embarking on their careers.
Individual leadership behavior, driven by an understanding of a highly developed sense of emotional intelligence, is the singular most important predictor to organizational performance. People connect emotionally with their leaders before they connect and engage cognitively with their work. Leaders who lack an understanding of the importance of their EQ and this emotional connection to the members of their teams never reach their full leadership potential and their teams never reach their highest level of performance.
Areas Covered in this Webinar:
Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in a high-stress environment, like health care, may experience even more. Emotions do not take a break. They are always present, influencing our and others’ behavior, performance, and interpersonal relationships.
Emotional intelligence creates the capacity to manage emotions effectively, respond to stress in a productive manner, create a sense of resiliency ? bouncing back from challenging events, and behaving with a sense of consistency both when things are going well and in the most challenging and difficult workplace events.
In a time of unprecedented crisis and opportunity, nothing remains as constant or as important as influential leadership. The true nature of leadership is influence. Simply defined, influential leadership is a set of learned behaviors that builds and sustains trust that translates into creating and sustaining high level, organizational performance over an extended period of time. The major disconnect, for individuals who rise to higher levels of positional authority, is their lack of emotional intelligence translating to ineffective leadership behavior that fails to compel their organizations’ members into higher levels of performance in safety, quality, and service.
Learning Objectives:
Discover and distinguish among the four key behavior types
Learn and apply the key attributes of self-awareness and self - management
Discover the power of collaboration and connection to drive performance through behavior intelligence
Who Will Benefit:
Management Team
Manager
Supervisor
Team Lead
VP of Human Resource
Speaker Profile:
Michael E. Frisina Ph.D, M.A received his B.S. degree from Saint Bonaventure University graduating with honors and distinguished military graduate. He earned his M.A. degree and completed doctoral course work at Indiana University receiving his doctorate, magna cum laude, from Auberdeen University. He completed post-graduate studies earning a certificate in International Bioethics from Girton College at Cambridge University in the United Kingdom.
Dr. Frisina served as a faculty member and subject matter expert in leadership and ethics at the United States Military Academy at West Point, New York, The United States Army Medical Department Center and School, San Antonio, Texas, and the Uniformed Services University of Health Sciences and School of Medicine, Bethesda, Maryland. Prior to entering civilian healthcare, he served as consultant to the Army Surgeon General for medical research and development and to the Department of Defense Human Genome Project. He is a Visiting Fellow in Medical Humanities at the Medical College of Pennsylvania and a Visiting Scholar at The Hastings Center.
Upon retirement from the United States Army Medical Department, Dr. Frisina founded a consulting firm specializing in leader development, peak performance coaching, and organizational development located in Columbia, South Carolina. He focuses his training on key methodologies for providing safe, high-quality, and patient centered care. He served in various leadership positions of hospital and healthcare systems specializing in the implementation of scientific, consistent, and measurable approaches for leader, staff, and process development to maximize the health, productivity, and profitability of the organization.
A certified expert in continuous quality improvement methodologies and a certified facilitator in life skill development, Dr. Frisina is featured in the prestigious "Doing The Right Things Right," publication of demonstrated best practice hospitals published by The Joint Commission. Dr. Frisina has authored numerous papers and published articles on leadership and organizational effectiveness. He is a contributing author to The Borden Institute's highly acclaimed textbook series on military medicine.
His book, "Influential Leadership ? Change Your Behavior, Change Your Organization, Change Health Care," published by Health Forum, the American Hospital Association Press in May 2011. Select comments on the preview of the book include comments from Dr. Bill Berry, Cardiothoracic Surgeon, and World Health Organization Project Sponsor for Safe Surgery 2015, and faculty member of Harvard School of Public Health. Dr. Frisina was recently the awarded the American College of Health Care Executives 2011 Educational Development Award, "Reducing the Finiancial Impact of Hospital Readmissions and Medical Mistakes."