Online Training 2016 - The 30% Solution; How civility at work can boost your bottom line - By Compliance Global Inc

Overview:
In this practical and interesting webinar, North America's leading expert on civility in the workplace offers insight into four teachable, measurable skills that underpin an individual's ability to exhibit civility training at work.
Key outputs - how you will benefit from this knowledge:
Have an understanding of 4 key skill areas where training can increase civility at work
Be able to assess current levels of civility and identify best and most cost effective training approaches
Experience measurable positive impacts to communication, morale, trust and more within 90 days of delivering this strategic training.
Why Should You Attend:
Many people think that civility is the same thing as manners which are just social skills and so they dismiss the need for civility training. There is a huge measurable consequence of making this mistake.
The reality is that many organizations struggle to find budget for strategic training and training budgets are often the first line when it comes to budget cuts. However, due to chronic change - in workplace demographics, economy, technology etc., morale and productivity are suffering and employees need more training than ever.
The problem is that many organizations don't know what to train - they train the "hot topic of the month" or the generic, over-trained topics that they've always trained.
The Civility Matrix offers an opportunity to teach social skills training in 4 core areas that underpin an ability to be civil at work - and civility at work has been proven to increase morale, productivity, trust, competency and so much more.
Areas Covered in this Webinar:
What civility is?
Why you need to introduce a Civility Change Initiative in your workplace?
How using the Civility Competency Matrix can significantly reduce your training budget?
How to assess skills in 4 key civility competency areas?
How training in each of the 4 skills in the Matrix can benefit your organization?
Learning Objectives:
Define civility
Understand the value of civility in the workplace
Be able to use the Civility Competency Matrix to build skills in 4 key areas
Who Will Benefit:
Anyone who has been struggling with morale issues
Any organization experiencing disengagement, low retention, bullying complaints, cross-cultural work-team challenges
Business Owners
Managers
HR Personnel
Speaker Profile:
Lew Bayer believes that “Civility is its own reward”. She suggests that “In choosing civility, people find their best self, and in doing so, they experience the grace, courage, generosity, humanity and the humility that civility engenders.”
For 17 years Lew Bayer has been internationally recognized as North America’s leading expert on Civility at Work™ with focus on social intelligence and culturally-competent communication. She is CEO of multinational civility training group Civility Experts Worldwide, President of the International Civility Trainers’ Consortium, Executive Director of The Center for Cultural Competence and Founder of the In Good Company Etiquette Academy Franchise Group.
With the release of her new book slated for mid-2015, Lew will be a 9-time published author. She is on the board for the National Civility Center, a proud Mentor for The Etiquette House, a member of the Advisory Board for A Civil Tongue, a national magazine columnist, and a frequent expert commentary contributor to over 60 online, print, and television publications.
Lew is a distance faculty member at Georgetown University Center for Cultural Competence, has trained for the American Management Center in New York and is a long-term facilitator at the Canadian Management Center in Toronto, Canada. Lew is a Master trainer for the Canadian School of Service, and a certified Culture Coach® who also holds credentials in Intercultural Communications, Essential Skills, and Occupational Language Assessment.
Lew is a 6-time nominee for the RBC Canadian Woman Entrepreneur of the year. She was previously awarded Manitoba Woman Entrepreneur in International Business and she was the first Canadian to receive the prestigious AICI International Civility Star Award.
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https://complianceglobal.us/product/700316
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