SSS 2016 - 9th IEEE International Workshop on Service Science Systems

The workshop intends to foster cooperation among service science practitioners and researchers in order to exchange the latest industrial experience and research ideas on services, processes engineering and application developments.
Workshop theme:
Service sector forms a growing portion of world economy, accounting at the moment under 50% and around 70% of the total value adds in the developing and developed countries, respectively. Yet, this sector is still lagging behind other industry sectors, such as manufacturing, in terms of overall productivity. The Internet greatly shortens the distance between service providers, service suppliers, service consumers which, coupled with the ever-increasing computing power, has become a key driver in brewing a wave of business and technical models, promising to boost the productivity in the service sector.
A full End-to-End (E2E) service cycle covers stages of service creation, marketing, delivery, management and evolution. It is only recently that the importance of examining the scale, complexity and interdependence of service systems, in the lights of globalisation, demographic changes and technology developments, have been highlighted, calling for actions from education, research, business and government alike.
Service science is increasing fast, existing main driving forces in this area are from traditional hardware and software vendors who, while possessing tremendous knowledge and experience in computing, are restricted in the width and depth of visions in service applications. This workshop intends to fill the gap; in particular, it examines key stakeholders in the service cycles and sees how modern technologies can help boost productivity of the stakeholders.
Scope of the workshop:
Following the successful running of BINDIS’08, BINDIS’09, BINDIS’10, SSS’11, SSS’12, SSS’13,SSS’14 and SSS’15 that were held in Turku, Seattle, Seoul, Munich and Izmir, Kyoto ,Vasteras and Taiwan, we now continue to run the 8th in a series in Taichung, Taiwan, 2015.
The workshop will act as a unique forum to
Review key stakeholders, activities in service cycles,
Identify relevant modern technologies that can help boost service cycles,
Examine novel service systems and applications in a variety of service industries.
The workshop will bring together researchers and practitioners to share research results, advances and practical experience related to service science and systems, with focus on tackling barriers towards maintainability, scalability, reliability, interoperability, comprehensibility, usability, controllability, sustainability, profitability and productivity in the service cycles. Topics of interest include, but are not limited to:
Service creation and engineering
SaaS, PaaS, IaaS
Service repository and reuse
Service oriented architecture, analysis and design
Service conceptual modelling, composition and orchestration
Service design and testing methodologies
Customer and field service
Service marketing
Market detection and segmentation
Demand forecasting and resource planning
Service directory, semantics, pragmatics, markup and matchup
Social network and recommendation
Economic models for service market
TV and online medium
Service delivery, management and improvement
Service-level agreement, measurement and optimisation
Service automation and productivity improvement
Service process simulation, analysis and problem solving
Green computing and sustainable service
Super-fast broadband and next-generation access
Technology-enabled services and case studies
Cloud computing
Education, community, healthcare, government, enterprise, professional, outsourcing, etc.
Service standardization
Product servitization
Services for shared economy
The length of a camera ready paper will be limited to 6 pages (IEEE Proceedings style) with up to 2 additional pages (with charges for each additional page) printed on 10-12 point fonts. Authors must follow IEEE CS Press Proceedings Author Guidelines to prepare papers. At least one of the authors of each accepted paper is required to pay full registration fee and present the paper at the workshop in person.
Program Committee
Ezendu Ariwa (London Metropolitan University, UK)
Lianne Bodenstaff (University of Twente, The Netherlands)
Mingyi Chang (Information Technologies Co.,Beijing, China)
Darek Ceglarek (University of Warwick, UK)
Shu-Ching Chen (Florida International University, USA)
Xiaochun Cheng (Middlesex University, UK)
Tang Loon Ching (National University of Singapore, Singapore)
Nam Wook Cho (Seoul National University of Technology, Korea)
Shuo-Yan Chou (National Taiwan University of Science and Technology)
Jen-Yao Chung (IBM Research, USA)
Raymond P. Fisk (Texas State University, USA)
Kunlun Gao, CEPRI (China Electric Power Research Institute, China)
Genady Grabarnik (IBM Research, USA)
Remigijus Gustas (Karlstad University, Sweden)
Hui Kang (Jilin University, China)
Sandeep Karamongikar (Infosys Technologies, India)
Kwang-Jae Kim (Pohang University of Science and Technology, Korea)
Yang Li (BT Research & Technology, UK)
Xiaodong Liu (Napier University, UK)
Zongwei Luo (Hongkong University, China)
Daihwan Min (Korea University, Korea)
David Mulligan (National University of Ireland (Galway), Ireland)
Andy Neely (Cambridge University, UK)
Christos Nikolaou (University of Crete, Greece)
William Song (Durham University, UK)
Hongbing Wang (Southeast University, China)
Songxin Wang (Shanghai University of Finance and Economics, China)
Ji-Jiang Yang (Tsinghua University, China)
Kongyu Yang (Beijing Information Science and Technology University, China)
Kun Yang (Essex University, UK)
Wan Chul Yoon (KAIST, Korea)
Muhammad Younas (Oxford Brookes University, UK)
Ming Yu (Tsinghua University, China)
Yong Zhang (Tsinghua University, China)