PEGOV 2015 - 3rd International Workshop on PErsonalization in eGOVernment and Smart Cities: Smart Services for Smart Territories (PEGOV2015)

Improving the quality of both life and services in the city have high relevance in many research fields such as Social Sciences, Psychology, Education, Medicine, and Computer Science. For these reasons Smart Cities are becoming a very interesting topic for different conferences belonging to the ICT area. Different aspects are generally analyzed. For example, the Semantic Smart Cities was the subject of several recent workshops (the Semantic Cities workshop at AAAI 2012 and IJCAI 2013, the Semantic Smart City workshop at WIMS 2013, and the Smart Semantic Cities workshop at AI*IA 2014). Other events analyzed aspect such as the designing of Web Applications for Smart Cities (AW4CITY at WWW2015), or the Web Data Science at the service of Smart Cities (Web Data Science meets Smart Cities at WWW 2015).However, the personalization aspect for designing, implementing and delivering personalized services for new citizen-centered Smart Cities and Territories is not yet properly investigated in the literature.
Following up on the successful organization of the two past editions of the workshop on Personalization in eGovernment Services, Data and Applications (PeGov at UMAP 2013 and 2014), we aim with this workshop to stimulate the attention of the research and business communities to a wider set of topics related to the Personalization of Welfare, Environment, Health, Transport having as common denominator the designing of Smart Cities and Territories.
The main goal of the workshop is to stimulate the discussion around problems, challenges and research directions about personalization in Smart Cities and Territories, with a specific focus on the design of personalized citizen-centered services.
Some questions that motivate this workshop:
Can personalization methods support the design of services and applications, which better adapt to the different roles of citizens and companies?
Which user characteristics (demographic, cultural, family, etc.) can influence the design and delivery of personalized services for Smart Cities and Territories?
How can citizens be involved in the design of adaptive service platforms in different domains (e-gov, e-health, public services, etc.)?
Are the general techniques adopted for user modeling and profiling in different domains exploitable for modeling the citizen characteristics?
What services can be useful for a patient-empowered Smart Health?
How privacy and ethically issues affect the feasibility of effective personalization methods in the Smart Environments?
Can semantic models and ontologies support the representation of prototypical users in order to identify categories of citizens based on different characteristics?
How can service personalization decrease the costs for public administrations, increasing at the same time the value delivered to the citizen?
Would personalization methods be favorably accepted and desired by citizens?
How can ethical issues (big brother) and privacy influence the trust in personalized services?