SERVICES 2012 - IEEE 2012 World Congress on Services (SERVICES 2012)

The theme of the World Congress on Services (SERVICES) is "modernization of the services industry". SERVICES supports and further explores the science and technology of modernizing services industries using latest methods and technologies such as as Services Computing, which has been formally promoted by IEEE Computer Society since 2003. From a technology perspective, Services Computing has become the foundational discipline for the emerging modern services industry.

IEEE World Congress on Services (SERVICES) tries to attract researchers, practitioners, and industry business leaders in all the following services sectors to help define and shape the modernization strategy and directions of the services industry. You are invited to submit research, engineering, and business innovation papers to the following business services sectors:

Advertising Services
Banking Services
Broadcasting & Cable TV Services
Business Services
Casinos & Gaming Services
Communications Services
Cross-industry Services (e.g. strategy and planning, supply chain management, enterprise resource planning, customer relationship management, marketing services)
Design Automation Services
Energy and Utilities Services
Financial Services
Government Services
Healthcare Services
Hotels & Motels Services
Insurance Services
Internet Services
Motion Pictures Services
Personal Services
Printing & Publishing Services
Real Estate Operations Services
Recreational Activities Services
Rental & Leasing Services
Restaurants Services
Retail Services (Apparel, Catalog & Mail Order, Department & Discount, Drugs, Grocery, Home Improvement, Specialty, Technology)
Schools and Education Services
Security Systems & Services
Technology Services
Travel and Transportation Services
Waste Management Services
Wholesale Distribution Services

These business service sectors are also illustrated in the dotted area (in orange) in the following landscape of the IEEE SERVICES conference as the major focus of SERVICES. They are application-specific areas that apply services computing disciplined approach.