61 2014 - Pain & Patient Perceptions: Powerful Tools to Help Patients Effectively Understand Pain Management to Create Excellent Experiences

Instructor: Edward Leigh, MA
Description:
Pain management is more than dispensing medications. Rather, it is about building a relationship with the patient and together finding the best method of managing pain. At times, healthcare professionals cannot completely remove all pain. However, even patients experiencing some pain (that is tolerable) can still have an excellent experience. Choosing the right words is as important as choosing the right medications.
In this content-rich session, you will strategies to help patients understand their pain management plan from the beginning throughout the course of their treatment. This session will also discuss how to blend non-pharmaceutical interventions into the plan to create compliant and highly-satisfied patients.
Why Should you Attend:
Inappropriately managing patients’ expectations regarding their treatment for pain can lead to multiple problems. Poor pain management is a recipe for disaster. Proper education can avoid serious issues that may arise from patients’ not fully understanding their pain management plan. By attending this session, you will learn proven techniques to create satisfied and safe patients!
Objectives of the Presentation:
Surefire methods of communicating with patients throughout the continuum of care.
Top tips to improve your bottom line by increasing reimbursement via increasing scores on this common patient satisfaction survey question, “How often was your pain well controlled?"
How to avoid patients from becoming angry and frustrated regarding their pain management plan.(Once a patient’s situation escalates to a significant level of emotional intensity, it will very difficult to change their perceptions; prevention is the key!)
Reworking the commonly used “1-10 pain scale” to focus on a more detailed, yet simple to administer method.
Communicating with patients about the addition of non-pharmaceutical methods of pain management. Both methods can be blended to create super-satisfied patients!
Who can Benefit:
Hospital Administrators
Practice Managers
Quality Control Professionals
Legal Representatives
Nursing Directors
Physicians
Any Administrative or Clinical Professional with direct patient contact.
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