ISEDEG 2014 - Second International Seminar on eDemocracy & eGovernment

In the transformation process from an industrial society to an information and knowledge society, the factor 'information' gains importance over the factor 'production'. The application of information and communication technology is conceived as a chance for amplifying the capacity of the citizens to act, for strengthening cross-border contacts and relations and for developing an open society with cultural diversity. By means of eDemocracy, it is intended to improve participation options for citizens as well as democratic processes for decision support, voting, and elections.
eGovernment aims to put public services electronically at disposal for citizens, companies, and organizations. Some examples are electronic services in taxation, online job markets, public offering, or mobile health services.
Objectives
The objectives of the seminar are to:
Apply a process-based framework for eDemocracy and eGovernment.
Understand the value chain including information, negotiation, and processing of public services.
Balance chance and risk of electronic public services for participation and collaboration.
Know the characteristics of citizen relationship management and community building.
Understand the effects of information and communication technology for individuals and society.