SNAKM 2013 - Symposia on Social Networking Applications and Knowledge Management

The study of social networks and social content applications originated in social and business communities.
In recent years, social network research has advanced significantly; the development of sophisticated techniques in the areas of social network analysis and text mining has been highly influenced by the online social Web sites, email logs, phone logs and instant messaging systems, which are widely analyzed using graph theory and machine learning techniques.
People perceive the Web increasingly as a social medium that fosters interaction among people, sharing of experiences and knowledge, group activities, community formation and evolution.
Knowledge management has been recognized as the key process in understanding organisations and their use of resources and, ultimately, quality is a major differentiating factor when considering goods and services. Sustaining quality requires taking a strategic view that may present short to medium term challenges and knowledge management should be able to help address such challenges. For large organisations, knowledge management may be seen as an intra-organisation activity, but sustaining quality for small to medium enterprises may require inter-organisational cooperation. The different quality and knowledge management issues faced by different sectors and differently sized organisations, and how these are addressed in practice and in theory, will help to make this a very interesting conference.
With the presence and the availability of Web 2.0, deployment of Web 2.0 in the form of Enterprise 2.0 and KM 2.0 have provided a different perspective of organizational learning, knowledge sharing, information dissimination, and communication with stakeholders.
Enterprise 2.0 is defined as a system of web-based technologies that provide rapid agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise.
KM 2.0 for the Enterprise in new world emphasizes on new ways to exchange knowledge within the enterprise which are totally integrated into daily business and work processes and are having a major impact on organizational innovation and success.
This track is designed primarily to provide an interdisciplinary venue that will bring together practitioners and researchers from social networking application and knowledge management to promote collaborations and exchange of ideas and practices. This track intends to address important aspects with a specific focus on the emerging trends and industry needs associated with social networking analysis, text or content mining, knowledge management and practices, and orgalizational learning. The conference solicits experimental and theoretical works in these areas along with their application to real life situations.
This track also provides a platform to create new or modified knowledge practices, strengthen customer relationships and thus positively influence customer satisfaction, organizations must be flexible in configuring (combining) knowledge and knowledge structures in a way that is appropriate for delivering value to the customer. It must simultaneously develop effective strategies for updating the knowledge of its staff members necessary for underpinning the creation and delivery of appropriate knowledge services. Thus, unlearning (forgetting) becomes a critical means for organizational success.
Increasingly questions about the future of Knowledge Management arise. The subject field is relatively diffused and scattered into diverging concepts, perspectives and disciplines. This track will explore trends about the future of Knowledge Management and will provide an international platform for the presentation, discussion and debate of diverse and professional approaches and research on recent and future developments in Knowledge Management.
Topics
Social Networks
Semantic Web
Mobile Social
Social Media Analytics and Social Media Intelligence
Service Science, Quality, Architecture, Management, Tools and Care Studies
Trust, Privacy, Risk and Security in Social Contexts
Social Networks/Media/Service System Design and Architectures
Applications: collaborative filtering, bookmarking, tagging, and multi-agent systems, user generated contents, blogs, wikis, and discussions
Online social identity and presence
Online social networking
Smart Community Services
Social media
Social modelling
Social network analysis
Social presence
Theory and design practice
Visualizing social interaction
Weblog communities
Classification and Clustering
Data pre- and post-Processing
Information Extraction
Information Filtering and Recommender Systems
Knowledge Synthesis and Visualization
Large-scale statistical techniques
Link and Graph Mining
Semantic Techniques
Temporal and Spatial data Mining
Text Mining
Communities of interest
Communities of practice
Communities for Teens and Preteens
Communities for the elderly
Community Aspects of Electronic Commerce
Community-centred Design and Evaluation Methodologies
Community Engagement
Communityware
Computer Mediated Communication
Computer Supported Collaborative Learning
Cross?cultural communities
Infrastructure and policy for social computing
Large scale conversations
Marketplace communities
Mobile communities
Online and offline articulation
Online political engagement
Innovative Approaches to Knowledge Management
Knowledge in Innovation Processes
Knowledge Management and Business Model Innovation
Knowledge Management for Social Change and Innovation
Knowledge Discovery and Data Warehousing
Knowledge Management Taxonomies
Knowledge Relationship Discovery
Knowledge Visualization
Collaborative ICT in the Knowledge Society
Emerging Web Technologies and Web 2.0 Tools
Knowledge Management and Game Theory
Mobile Technology
Semantic Technologies and Ontologies
Social Networking Software
Wikis, Twitter, Blogs and Social Tagging Services
Collective Intelligence
Competitive Analysis Techniques
Competitive Intelligence Education
Competitive Intelligence Methodologies and Applications
Competitive Intelligence Organisational Models
Competitive Intelligence Tools
Competitive Strategies
Synergy between Knowledge Management and Competitive Intelligence
Ethical Issues in Knowledge Economy
Knowledge Workers
Operating in the Knowledge Economy
Ranking Knowledge Economies
Communities of Practice
Knowledge Cafés
Knowledge Management and Collaboration
Knowledge Networks
Narratives, Stories and Anecdotes for Knowledge Transfer
Adaptation of Knowledge Management in different industries
Case studies of Knowledge Management Implementation
Interdisciplinary Research and Collaboration
Creating Knowledge for Decision Making
Competitive Advantage of Knowledge Management
Evaluation of Knowledge Management
Intellectual Capital and Knowledge Management
Interorganisational Knowledge Flow
Just-in-Time Knowledge Management
Knowledge Audits
Knowledge Management Models
Knowledge Management Strategy Formulation
Organisational Learning
Knowledge Management Concepts
Knowledge Management Curricula
Knowledge Management Philosophical Underpinnings
Knowledge Management Theories
Track chair
Associate Professor Dr Tong-Ming, Lim.
email: tongmingl-AT-sunway.edu.my
Research interests:
Peer-to-peer computing
Social media computing
Knowledge management and impact analysis
Track committee
Angela Lee Siew Hoong.
email: angelal-AT-sunway.edu.my
Associate Professor Dr Rasimah Aripin.
email: rasimah-AT-tmsk.uitm.edu.my