2024 - Partnering with Functional Service Providers: How Culture Drives Success

Consultants across industries suggest that a better corporate culture — one that is not merely tactical but embedded in the strategic fabric of the organization — leads to happier, higher-performing employees that add value to a company’s bottom line. Whether interacting with colleagues or supporting a client’s projects, a good corporate culture has an impact on successful project delivery.
In the functional service provider (FSP) model, culture is seldom the primary consideration for success. Often overlooked to focus on critical operational qualifications, milestones and timelines, it is another crucial component of success that must be considered. A robust, culture-forward FSP model rooted in both the provider’s and sponsor’s cultures improves project delivery and enhances partnerships. Such an FSP model supports and inspires people to design and deliver better clinical trials. Key to the development of this model is purposeful planning early in the engagement and accounting for the core values of each organization.
In this webinar, the speakers will explore this novel concept of elevating cultural fit and prioritization of culture to drive operational success, just as other key factors are considered. Even though professionals may be embedded within a client’s company, their positive approach is demonstrated by embracing the client’s corporate culture. The integration of a company’s culture with the client’s culture creates successful, long-term partnerships that drive benefits for both clients and FSP organizations.
A strong, values-driven culture not only enhances employee satisfaction and performance but also fosters robust, enduring partnerships with clients. A culture where employees feel empowered to do their best work for the company and its clients produces tangible results, such as higher retention rates for both the company and client projects. Therefore, the corporate culture can act as a true differentiator in how FSP engagements and resourcing engagements are fulfilled.
This webinar will focus on how a robust corporate core culture based on values such as learning, commitment, collaboration, flexibility and listening can support the company’s mission to inspire the design and delivery of superior clinical trials.
Register for this webinar to learn how corporate culture plays a role in developing robust functional service provider models and how a provider with a culture that aligns with a client’s requirements helps achieve success in clinical trials.
Keywords: Clinical Trials, Drug Development, Outsourcing, Clinical Research, CRO, Clinical Operations, Clinical Trial Design, Clinical Outsourcing, Functional Service Provider, FSP, Sites