2024 - Improving Patient Experience: Optimizing Patient Payment Systems Through Collaboration

Patient and site experiences are the key to understanding why clinical trial patient retention is challenging. Based on the feedback from Medidata’s Patient Insights Program, the Medidata Site Tech Board, and the extensive 2023 industry survey conducted by Industry Standard Research (ISR), the expert speakers will share insights that shape the patient, site and sponsor experience within financial aspects of patient-level engagement.
In this webinar, the speakers will focus on the data collection process and how the feedback obtained was applied for product development. The attendees will get to determine how collaborations and the data collection process can help truly meet the patients where they are and improve the overall patient experience.
This webinar will also help identify the most impactful challenges patients face during the payment process in clinical trials and thus improving patient satisfaction and retention. The speakers will also discuss strategies to enhance patient engagement through the use of flexible, reliable and convenient payment options. They will also explore best practices for placing the patient at the center of clinical trials by prioritizing patient convenience, transparency and overall experience.
Register for this webinar today to gain valuable insights on how patient experience can be improved by prioritizing patient convenience, transparency and engagement. 
Keywords: Clinical Research, Patient-Centricity, CRO, Patient Recruitment, Patient Engagement, Patient Retention, Patient Enrollment, Patient Participation, Patient Experience, Sites