2012 - Performance Management: The Magic of the Face-to-Face Conversation - Webinar By TrainHR

Overview : It is often called the "most dreaded management task". It's the performance management conversation. How do you turn poor performance around without soft peddling the difficult stuff or being hypercritical and risking a defensive reaction?
In this program, Judi Clements prepares your managers & supervisors for this difficult, yet very important, job. Without a successful performance management process, organizations can fall into the trap of "carrying" poor performers & tacitly endorsing substandard work. Judi shows your leaders how to utilize your organization's performance management system and use behavioral, not attitudinal language to ensure legal compliance and optimal employee development. Judi turns the "most dreaded management task" into a positive experience for all.
Why you should attend: To develop the skills to prepare, deliver, and follow-up performance management interventions with low performing employees.
Areas Covered in the Session:
Develop Rapport with Employees
Set a Self-motivating Workplace Climate
Monitor Employee Performance
Provide Effective Feedback
Coach Employees to Perform at Higher Levels
Prepare for Performance Management Meetings
Encourage Employees to Self-appraise
Encourage Employees to Identify Areas for Improvement and Set Appropriate Goals
Anticipate & Manage Employee Defensiveness, Anger, or Other Emotions
Follow-up Performance Management Interventions
Who Will Benefit:
Managers
Supervisors
Leaders
Human Resource Professionals
Shift Leaders
Price: $125.00