BPM 2012 - Enterprise BPM Workshop in Sweden

Enterprise BPM Workshop Leading to CPP Level Certification 1 & 2 in Sweden.
Stockhlom: 23rd ? 24th January‘2012.
This two days workshop will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM and will lead to Certification as a Certified Process Professional (CPP) Levels 1 and 2 (practitioner and professional)
What you will learn:
? Apply process diagnostics to any existing process or service
? Determine the magnitude of the points of failure performance factor and causes of work performance factor of the process.
? Identify actions that can be taken to improve the process
? Identify actions that will significantly reduce the process points of failure and causes of work of the process
? Apply process diagnostics to a customer focused (SCO) process
? Identify actions that can be completed in less than 90 days (often much less)
What you will take away:
? SIX Hands-on toolkits
? Case Study Examples
? The Process Audit template
? Working pack and links to supporting resources
? A completely new way of looking at process!
? CPP level certification 1 & 2