2023 - Optimizing Medical Information Technology to Improve the Customer Experience

Medical information and medical affairs leaders are increasingly being required to sort through a dizzying number of available technology tools and establish an effective strategy to implement new technologies that are both affordable and bring value to the company and their customers. This webinar will present practical applications of currently available medical information technology with real benefits to companies and their customers along with a discussion of next-generation technologies that will impact the future of medical information.
Across many industries, the use of technology has become increasingly important in improving the customer experience. The medical information industry has unique regulatory and compliance challenges in adopting innovative technologies, but pharmaceutical companies are increasingly solving these concerns and leveraging medical information technology to automate processes, analyze data and personalize interactions.
This webinar will look at various technological tools that pharmaceutical companies can use to improve the customer experience, such as bots, sentiment analysis, natural language processing, data analytics tools and voice transcription. The featured speakers will share case studies that demonstrate how the right technology appropriately deployed can improve the customer experience. Speakers will share best practices and lessons learned, and how to leverage technologies to improve the customer experience.
Join this webinar to help cut through the noise of new medical information technology offerings to see how appropriate technology solutions effectively applied can ultimately improve the customer experience. Additionally, attendees will learn about next-generation technologies with the potential to further transform the medical information industry.