2023 - Using High-Performance Coaching for Managers to Address Performance and Behavior Issues

The key to writing an effective audit observation is having a comprehensive structured process. The Institute of Internal Auditors recommends a process known as the 5Cs:
Criteria
Condition
Cause
Consequences (Effect)
Corrective Action (Recommendation)
As you develop conclusions, findings, and recommendations, you must present them to your client in a logical, complete, and objective way. This process provides an easy way to consistently develop and present your observations. The components of this process include all the information you will need to inform and persuade.
Developing this process can be an important tool for completing and reporting observations in a timely and comprehensive way. It allows you to present those findings to your reader in a logical, complete, and objective manner and, thus, enhances the chances of the client’s buy-in and their agreement to your recommendations.
This process can also serve as a basis for review by supervisors and managers. It is supported by your work papers and gives complete and clear details of your analysis and the basis for your findings.
WHY SHOULD YOU ATTEND?
Audit observation is the most important part of an audit report. It represents the end result of weeks of reviews, analyses, interviews, and discussions. It is used to bring significant issues to their attention that needs to be addressed. How well you communicate that information is critical to influencing the readers and getting the results you are seeking. A well-written audit observation will capture the readers’ attention and focus them on the important issues in the report that needs to be addressed. A well-written audit observation adds value to your clients by providing:
Concise, understandable, and persuasive observations
Actionable recommendations
LEARNING OBJECTIVES
The key to writing an effective audit observation is having a comprehensive structured process. The Institute of Internal Auditors recommends a process known as the 5Cs:
Criteria
Condition
Cause
Consequences (Effect)
Corrective Action (Recommendation)
WHO WILL BENEFIT?
Chief Audit Executives
Audit Directors
Audit Supervisors
Audit Managers
Staff Auditors
Government Auditors
Compliance Auditors
Internal Control Specialists
Public Accountants
Accounting Analysts
Business Analysts
Quality Control Specialists