BPM 2011 - Enterprise BPM Workshop by Charles Bennett in Switzerland

In our pursuit to bring two days Enterprise BPM Workshop by Charles Bennett leading to
CPP Level Certification 1 & 2, Zurich on 19 ? 20 Oct 2011.
This is a 2 days Enterprise BPM Workshop.

About Us:
iCMG is a leading full service Enterprise & IT Architecture Firm, providing architectural services to a wide variety of clients (over 20 domains) across 25 countries. For nearly 10 years, we have specialized in making visions in to realities through supplying “architecture ideas & models” to organizations.

Course attendees will learn how to:
? Exploit process management for triple crown benefits with sustained high performance.
? Develop performance metrics for end-to-end processes.
? Link processes to enterprise business_goal.
? Mentor and align people for performance and process management.
? Improve business performance immediately (15-40% within 90 days)
? Establish a method to sustain continuous improvement (annual improvements 15-20%)
? Achieve the tactical and strategic payoffs of process.
triple Crown = reducing costs, enhancing service and improving revenues at the same time