2022 - Human Error Reduction in GMP Manufacturing Environments for Floor Supervisors

OVERVIEW
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed.
WHY SHOULD YOU ATTEND?
Attend this course to gain practical approaches for supervision on the floor, strategies to get your group in sync and approach issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry.
Understand human error: factors and causes
Understand the importance: regulatory and business
Define the process to manage Human Error deviations
Identify Root Causes associated to human error deviations
Learn how to measure human error rates at your site
Identify what I can do to support human reliability
AREA COVERED
Background on Human Error Phenomena
Importance of Human Error Prevention/reduction
Training and human error
Facts about human error
Human Error as the Root Cause
What is Human Error
How is Human Error controlled by supervision?
Common mistakes: Memory failures, Overconfidence, we believe we are above average, Visual Detection, Vigilance Effectiveness improve these
Types of error
Human error rates and measurement
Trending and tracking
Prediction
CAPA effectiveness
LEARNING OBJECTIVES
Understand human error: factors and causes.
Understand the importance of supervision in creating a highly reliable group for both regulatory and business compliance.
Discuss issues related to supervision and how to avoid traps that will allow errors to occur.
Identify Root Causes and CAPA associated with supervision.
Learn how to measure human error rates at your department and keep track of metrics.
Identify what I can do to support human reliability at the site.
WHO WILL BENEFIT?
Supervisors, Training Managers, Managers and Directors
Operations
Manufacturing
Plant engineering
QA/QC staff
Process excellence/improvement professionals
Industrial/process engineers
Compliance officers
Regulatory/legislative affairs professionals
General/corporate counsel
SPEAKER PROFILE
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world.
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