2021 - Exit Interview Toolkit - Starting And Enhancing Your Program

OVERVIEW
An employee hands in his resignation and walks out the door and with him walks out valuable skills, knowledge, and capabilities. You are sorry to see him leave and you don’t want to lose any more like him. Also walking out is the key to how to keep good employees and how to make your business better than ever. The key is Exit Interviews.
Exit Interviews can provide critical information that only leaving employees can provide. This is information that can reduce turnover and increase retention. With this information, it is possible to increase employee satisfaction, improve business systems, increase engagement and commitment, and maximize quality. Simply put, information is power, and Exit Interviews can provide strategic knowledge that you can‘t live without.
WHY SHOULD YOU ATTEND?
This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn’t rocket science but there are best practices and considerations for doing them well. Our intent is to get you up to speed as quickly and effectively as possible.
AREA COVERED
A copy of the PowerPoint slide deck
179 sample interview questions in 11 different areas
A sample Exit Interview Policy for you to personalize
A sample Exit Questionnaire
Live question and answer period
CEU credits
LEARNING OBJECTIVES
Learn the 7 steps for implementing a program
Understand the value of developing a listening culture
Receive 13 reasons for implementing webinars
Understand the difference between the employee’s perspective and the employer’s perspective
Receive the pros and cons of face-to-face, phone, questionnaire, and consultant interviews
Learn who should conduct interviews and when they should be held
Learn the value of 2nd interviews
Receive suggestions for making the employee comfortable and getting honest answers
State the ins and outs of questionnaire administration
Answer how to handle involuntary terminations
Learn when offering confidentiality can be a problem
15+ considerations in conducting the actual interview
Keys to effective listening
Importance of documentation for legal protection
Learn considerations for analyzing and reporting information
Learn the importance of taking action and getting the most out of the interviews
WHO WILL BENEFIT?
HR directors
Business owners and senior leaders
HR generalists and interviewers
Directors, managers, and supervisors
Anyone wanting to develop a listening culture
SPEAKER PROFILE
Bob Verchota, SPHR, is the President and owner of RPVerchota & Associates, a human resources and management practices consulting firm. He has over 30 years of human resources and operational leadership experience. His most recent corporate assignments include serving as VP Support Services, VP of Ancillary Services and Human Resources, and VP Human Resources.
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