Healthcare 2021 - CAPA: Corrective and Preventative Actions and Non-Conformances

Overview:
If, instead, you look deeper to figure out why the non-conformance is occurring, you can fix the underlying systems and processes that caused it.
Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place.
Why you should Attend:
When you have a non-conformance in the laboratory, how do you approach it?
Do you jump in and start treating the symptoms?
Do you stop to consider whether there's actually a deeper problem that needs your attention?
Learn to determine the Root Cause origin of a problem. You will learn a specific set of steps, with associated tools, to find the primary cause of the problem, so that you can:
Determine what happened
Determine why it happened
Figure out what to do to reduce the likelihood that it will happen again
Areas Covered in the Session:
Defining the Problem
Examining the Data
Identifying Possible Causal Factors
Identifying the Root Cause(s)
Taking Corrective Action
Verifying the effectiveness of the corrective action
Who Will Benefit:
Microbiologists
QA Managers
Laboratory Managers
Laboratory Supervisors
QC Practitioners
Speaker Profile
Michael Brodsky has been an Environmental Microbiologist for more than 41 years. He is a Past President of the Ontario Food Protection Association and AOAC International.