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2021 - Complaint Management: Best Practices to Assure Regulatory Compliance and Customer Retention
Date2021-07-13
Deadline2021-07-03
VenueOnline event, USA - United States 
Keywords21 cfr complaint handling; Fda complaints guidance; ISO complaint management
Topics/Call fo Papers
FDA and ISO requirements for complaint handling
Establishment of complaint handling program
What constitutes a complaint
How to Handle “non-complaints”
The roles of investigation and corrective action in complaint handling
Complaint trending and reporting
Application of risk management to complaint handling program
Benefits/Detriments of a Reply to the Customer
Establishment of complaint handling program
What constitutes a complaint
How to Handle “non-complaints”
The roles of investigation and corrective action in complaint handling
Complaint trending and reporting
Application of risk management to complaint handling program
Benefits/Detriments of a Reply to the Customer
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Last modified: 2021-06-28 16:10:03