HR Training 2020 - How To Deal with Emotionally Toxic People

Overview
"When someone shows you who they are, believe them the first time" Maya Angelou.
Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff.
In some organizations, toxicity has a seemingly intractable hold on the culture - its rampant. In other organizations it is more covert, but no less debilitating to the organization and the people.
People who would not normally exhibit toxic behaviour begin reacting to the toxicity of others in ways that are negative and harmful to productivity and relationships. This is the beginning of a downward spiral. Toxicity feeding off toxicity. Good people will leave the team and organization.