Difficult People 2020 - Dealing with Difficult People

There are people that seem to create roadblocks to our personal success. You cannot change others, you can only adapt, and change your own approach to dealing with these people, and these situations.
According to Deepak Chopra and Kabir Sehgal in a post for CNBC, one way to deal with difficult people is to not take what they say personally. If you do then you both get defensive and the situation escalates.
Understand the people in your life
Why they appear to be difficult?
Why Bother – Reasons to Deal with this situation
Speaker:
Daniel Fay has assisted over 4000 leaders from hundreds of organizations to develop a stronger leadership approach to managing towards organizational value. He has successfully managed numerous international projects and has conducted programs for over 3000 managers in project management methodologies and leadership principles.