2020 - Building a World Class Accounts Payable Operation: P2P, AP

Modern AP department challenges
Must-have AP technologies
How to select and implement these technologies
Impact of technologies on process design
Creating controls to reduce the risk of fraud or costly errors
AP customer service concepts and techniques
Payment strategies to improve cash flow and create revenue
The changing role of AP
Metrics that every AP department should use
Developing an improvement strategy around metrics
Changing the perceptions of AP within your organization