2020 - Managing Time, Difficult People and Delegation Effectively: A Manager’s Guide to Getting Everything Done the Right Way

OVERVIEW
This highly interactive leadership training offers you an array of practical tools to manage your time and difficult people, and delegate effectively while getting everything else done that you need in order to manage effectively. You’ll learn practical techniques for planning, prioritizing, delegating and managing everyone effectively, enhancing your overall team performance!
WHY SHOULD YOU ATTEND
By attending, you will understand:
• Time management strategies for workplace
• How to deal with difficult people
• How to actively listen, provide constructive feedback, resolve conflicts and coach
• How to do everything else you need to do to manage effectively
Are you feeling a bit overwhelmed when it comes to managing your time?
Could you use some help dealing with “difficult” people, while still managing everyone else well?
Would you like to brush up on your communication skills, and coach your people to perform even more effectively?
If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members’ and team’s performance, adding to the bottom-line!
AREAS COVERED
• Self-Evaluation: How Do You Manage Your Time
o Take the Time-Mastery Profile® to identify how you spend your time
o Highlight your strengths and challenges with time
o Identify time-wasters and learn how to avoid them using new techniques
o Effective time management skills
• Concentration and Focus
o Learn techniques that will help you complete your tasks at a faster rate
o Discuss how to handle distractions and interruptions-both self- and other-imposed
• Planning to Succeed
o Refine the planning process and goal-setting system using the SMART technique
• Decision Making and Prioritizing
o Align your priorities with your goals for better decision making
o Learn about "the window of opportunity" to determine the most appropriate course of action
• Getting Organized
o Learn the principles of organization to eliminate clutter and maintain order and effective filing systems
o Learn to manage your phone, e-mail and electronic files
• Establishing Boundaries to Create Balance
o Learn when to say "yes" and when to say "no"
o Say "yes" to yourself...by saying "no" to others
o Create quiet zones to think, reflect and concentrate
o Build a commitment to your own time-management plan - it's up to you!
• Setting SMART Goals
o SMART: Specific, Measurable, Achievable, Relevant, Timely
o What are my roles?
o What weekly goal will I set for each role?
o TOPPS: Task, Objective, Product, Program, Schedule
o OPICS: Output, Product, Input, Conditions, Standards
o Setting milestones
o Working the plan
• Delegating Effectively
o Specifying the outcome you desire
o Establishing controls
o Identifying limits
o Progress updates
o Focusing on results
o Giving recognition
• Dealing With “Difficult” People
o What is resistance?
o Dealing effectively with resistance
o The 5 types of difficult people
o Techniques for dealing with those who are:
o Cranky
o Aggressive
o Subtle Snipers
o Complainers
o Silent
LEARNING OBJECTIVES
• What skills and attributes does it take for you to manage your time effectively?
• How to deal with difficult people?
• How can you communicate even more effectively, managing and coaching your direct reports to performing more effectively?
Come laugh, listen and learn as Chris DeVany teaches us about the steps we need to make coaching work for us, our direct reports, our team and our organization!
WHO WILL BENEFIT
• CEO
• Senior Vice President
• Vice President
• Executive Director
• Managing Director
• Regional Vice President
• Area Supervisor
• Manager
SPEAKER
Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organizational development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He has been a consultant to government agencies like the Federal Government of the United States, the Royal Government of Saudi Arabia, Government of Canada, Government of Cayman Islands and Her Majesty's Government of the United Kingdom.
Use Promo Code SUMS20 and get flat 20% discount on all purchases.
To Register (or) for more details please click on this below link:
https://bit.ly/2D8lBUe
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