2020 - Leveraging the Power of Emotional Intelligence

OVERVIEW
The business climate today requires that all employees have more stress tolerance, flexibility and optimism than any other time in history. Emotional Intelligence, or EQ, is a specific set of learned competencies that allow us to accurately read and recognize our own emotions, impulses, and thought processes, and that of others, and to respond effectively with resilience, wisdom, and adaptability for best case outcome in every situation. Successful employees are able to combine subject matter expertise with EQ in order to maximize team dynamics and increase collaboration. This session provides details on the characteristics of EQ, provides statistics on EQ’s connection to individual and organizational effectiveness and ways to achieve better business results.
LEARNING OBJECTIVES
Learn what emotional intelligence is.
Better understand the importance of self-awareness and self-management.
Take a self-assessment.
Use self-control when under stress.
Understand ways to demonstrate empathy.
Remain optimistic, even in the face of adversity and daily challenges.
WHY SHOULD YOU ATTEND
You will learn ways to leverage the power of EQ to improve self-management skills, gain more interpersonal effectiveness and build stronger influence with others.
AREAS COVERED
Emotional intelligence defined.
Poll questions – what it is and what it is not.
Ways to measure EQ.
Benefits of increasing emotional intelligence.
Self-assessment poll questions
Using EQ to influence others.
Risks of strengths that are overused.
Q & A.
WHO WILL BENEFIT?
Human Resources
Management
Engineer
Developer
Attorney
Accountant
Teacher
Banker
Project Manager
Program Manager
Graphic Designer
SPEAKER
Jen Shirkani is a nationally recognized expert on emotional intelligence and a featured speaker at national and state conferences, universities, government agencies, and at business organizations around the world. She is the author of Ego vs EQ and Choose Resilience, guides for leveraging the power of emotional intelligence. In addition to emotional intelligence, she frequently speaks and writes about workplace challenges, including interviewing and selection, employee engagement and motivation, generational differences, and coachability.
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