2020 - Managing Conflict and Generational Differences in the Workplace

OVERVIEW
Today there are five different generations working together in the workplace. Each of these generations has different goals, values, expectations, and perspectives of what work is and how it is to be managed. When properly managed, generational diversity can become a reservoir of skills, perspectives, strengths, and experiences that can lead your organization forward through innovation and the constant change that organizations experience.
But the challenge for managers who manage multi-generational teams is being able to manage the different perspectives, values, expectations, and experiences in a way that promotes innovation and positive outcomes. In this webinar, we will explore how to manage the generational differences and how to engage the different generations within the workplace. More specifically, we will discuss how to manage conflict in a multi-generational workforce. We will look at some of the myths that perpetuate and influence how we manage conflict and differences among generations. We will also learn some techniques and skills that will help you manage multi-generational conflict, perceptions of fairness and engagement, and how to manage the difficult conversations that may arise.
LEARNING OBJECTIVES
In this live webinar, you will learn:
Some of the key differences that exist between the different generations
Some of the myths and false assumptions that exist about different generations.
How to manage conflict between different generations in the workplace?
Three keys to developing engagement in the workplace
Different conflict management preferences with each generation
How generations view fairness in the workplace?
How to communicate with different generations in the workplace?
How to engage the different generations in the workplace?
WHY SHOULD YOU ATTEND
Better manage the differences and diversity of a generational workforce
Better understand the generational differences between the generations that are in the workplace
Learn techniques and skills that will help you diffuse and resolve the conflict between employees of different age groups
Understand how each generation views fairness in the workplace and how to manage it
Bust the myths about how different generations manage conflict in the workplace
AREAS COVERED
Differences and similarities that exist between the generations in the workplace
Generational differences vs. life development stages
How to manage conflict between the different generations?
Conflict management preference styles of the different generations
Perspectives of fairness and how they are similar and different between the different generations
Myths about generational differences that misinform managers and organizations
WHO WILL BENEFIT?
HR professionals
Managers
Project managers
Salespeople
Any person who manages or works within a multi-generational workforce
SPEAKER
Dr. Adam Bowman is an industrial/organizational psychologist and coach who works with for-profit, government, non-profit and large and small organizations. He is a partner and co-founder of the Conflict Resolution Professionals Group (CRPG), a conflict resolution and consensus building consulting firm that specializes in helping organizations to resolve conflict and build consensus through mediation, facilitation, training, coaching, consulting and team building.
For more detail please click on this below link:
https://bit.ly/32zt5Ku
Email: support-AT-247compliance.us
Tel: +1-(707)-743-8122